We provide a range of support to assist patients, consumers, families and carers to access services at the Royal Melbourne Hospital.

Coming to hospital may be a uncertain and confronting experience for many reasons. We also recognise that there are members of our community whose background or identity puts them at a higher risk of worse health outcomes.

That's why we work with our patients and consumers to review and improve the way we operate to better meet our community's needs.

No matter who you are, how you identify, or what your background or beliefs are, we want you to feel safe, and know that you will always receive exceptional care.

Our promise

We are proud to serve a diverse community.

Our promise to our community is to always be there when it matters most.

Find out more about how we can support your individual needs.

Advance care planning

Advance care planning allows you to make decisions about the health care you would or would not like to receive if you were seriously ill and unable to make or communicate treatment preferences.

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Disability Liaison Officers

Our Disability Liaison Officers support people with disability, their families and carers access the support, care and treatment they need.

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First Nations health

The Royal Melbourne Hospital is committed to Our First Nations Health Unit is committed to improving the health and wellbeing of First Nations people through advocacy, education and support.

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Interpreters and cultural support

Our Transcultural and Interpreter Services team provides professionally certified interpreting services to help you communicate with staff and be involved in your care while at the hospital.

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Welcoming LGBTIQA+ people

The LGBTIQA+ Patient Liaison team supports LGBTIQA+ safety and inclusion within the hospital environment. We work to improve the experience of all LGBTIQA+ patients, consumers and visitors throughout their hospital journey.

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Wellness

Wellbeing is about more than just about physical health - it is combination of physical, mental, emotional and social health factors that together reflect how you feel. 

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When a loved one dies in hospital

The death of someone close to you can be very distressing, particularly when it happens in hospital.

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SEWB team work with consumer
Social and Emotional Wellbeing (SEWB) team work with consumer.
Interpreter and patient
Interpreter with a patient
RMH patient Brad and Disability Liaison Officer Jenni Medland
RMH patient Brad and Disability Liaison Officer Jenni Medland
Last updated 13 February 2025