Start your Telehealth video call

Select your service to start your Telehealth video call 5 to 10 minutes before your appointment time. Your Telehealth service is shown on your appointment letter.

You can find more links to Telehealth services on relevant Services and clinics pages.

Using Telehealth

Find out more about how to prepare for and start your video call

Get help

Find out how to schedule a test call and get help information in other languages

Connecting to Telehealth for your appointment

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Consider telehealth if you're unwell

If you are unwell and have an in-person specialist clinic appointment, you may be able to change your appointment to telehealth.

Please call us on (03) 9342 7393 or the contact phone number on your appointment letter to discuss the options to continue your care.

Thank you for helping us protect our patients, staff and community.

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Questions about your appointment? Need to change or cancel?

If you have questions, you can call Specialist Clinics (Outpatients) on (03) 9342 7393. During busy times, you may be placed in a call queue.

Save yourself time and use our online form to ask questions, change or cancel your appointment.