Whether you go to the Emergency Department for care depends on the severity and urgency of your illness or injury.
Before you come to Emergency, consider how urgently you need to see a doctor. Sometimes, accessing treatment in Emergency is not the best option.
In many cases, the Emergency Department may refer you to a general practitioner (GP), an Urgent Care Clinic or pharmacy for care.
Is it an emergency?
If you're not sure whether your situation is an emergency:
- Use Healthdirect's online symptom checker for advice on the best place to receive care for your symptoms
- Call NURSE-ON-CALL on 1300 606 024 to speak to a nurse directly
If you or another person needs urgent, life-threatening medical care, call Triple Zero (000) immediately and ask for an ambulance.
Other options to the Emergency Department
There are several alternative care providers available in our local area, including after hours.
There are several alternative care providers available in the area local to the Royal Melbourne Hospital (RMH), including after-hours services.
Find out moreThere are online services available for non-life threatening emergencies, as well as telephone helplines available for non-urgent medical advice and mental health crisis support.
Find out more
After the birth of her twins, Alex’s heart 'broke.’
She needed immediate, complex treatment to save her life.
Your vital support ensures 100% world-class care for patients like Alex, always. Please make your tax-deductible donation today.