We want your time with us to be as positive and comfortable as possible. Our vision is to ensure every patient or consumer receives the right treatment at the right time in a safe environment.

Locations Telehealth Health Hub

Supporting you

We provide a range of support to assist patients, consumers, families and carers to access services at the Royal Melbourne Hospital.

Hospital care

Coming to hospital can be a stressful time for many people. Knowing as much as possible about what to expect can make you feel more comfortable.

Ongoing care

We work with you and your family or carers to set goals for what you want to achieve from your stay in hospital.

Community care

We deliver more than 50 healthcare services in the community and in people's homes, across Melbourne and regional Victoria.

Providing feedback

We welcome your feedback, whether it's a complaint, a compliment or a suggestion. Your feedback helps us improve our services for everyone.

Services & clinics

At the Royal Melbourne Hospital, we offer a range of services and clinics for our patients and consumers. We support people staying in hospital, as well as people coming in for treatment or being treated in the community.

View all services & clinics

Cardiology

Diabetes and Endocrinology

Emergency

Intensive Care

Kidney Care

Major Trauma

Medical Imaging

Mental Health

Metabolic Diseases

Neurology and Stroke

Victorian Infectious Diseases Service

Victorian Tuberculosis Program

Health professionals

As a large public hospital and healthcare provider, we work with health professionals statewide to help deliver patient care. Our career and training opportunities for healthcare workers promote professional development and improve patient outcomes.

Referrals Parkville Connect

Careers

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career.

Training and professional development

We have a range of clinical training sessions and learning opportunities at the Royal Melbourne Hospital, whether you want to refresh your existing skills or learn something new to progress your career.

For GPs and specialists

Our GP Liaison team helps GPs and other health professionals to navigate and refer patients to services at the Royal Melbourne Hospital (RMH). We work to improve communication between the hospital and primary care.

Information sharing with other entities

The Royal Melbourne Hospital may occasionally share relevant information with other entities such as law enforcement, family violence services or child protection professionals.

Pathology Handbook

The RMH Pathology Handbook is a reference guide to help clinicians select tests and collect the correct specimen.

Research

Paying your bill at the RMH Parkville

Do you need to pay your hospital bill? Go to the Cashier on the Ground Level, near the South East building lifts, opposite the RMH Pharmacy. The Cashier will look after you.

Festive period office hours

Our cashier office will be closed from Wednesday 24 December 2025 to Thursday 1 January 2026.

We accept Visa and MasterCard credit card payments.

The Cashier is also happy to accept donations.

Find out more about who pays for our services.

Cashier, Parkville

Mon closed (payment via phone only), Tues 9.30am to 3.30pm, Wed & Thur 9.30am to 4pm, Fri 9.30am to 3.30pm. No service on weekends and public holidays.

Phone

(03) 9342 7422

Address

The RMH Parkville
Ground Level South
300 Grattan St, Parkville, Victoria

Get directions

Last updated 01 December 2025

Paying your bill at the RMH Royal Park

Patients from countries with reciprocal rights

Paying for our services

Asylum seekers and refugees

Last updated 01 December 2025