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Open disclosure

Sometimes things can go wrong in hospital.

Lost property

If you lose a personal item while you are here, report the loss to staff as soon as possible.

Mobility and preventing injuries

While you are in hospital, our staff will regularly check your ability to sit, stand and walk. Staying mobile or moving in bed as often as possible can also help prevent blood clots or pressure injuries.

Legal advice

Inner Melbourne Community Legal provides free legal advice for patients.

Keeping your healthcare team informed

We know it's important that your local specialist or GP is kept informed about your condition while you are in hospital.

Involving you in decisions about your care

We aim to involve patients in decisions about their care.

Identification bands

We ask patients to wear identification bands so you can be easily identified and we can ensure you receive the right treatment and care.

Consent to treatment

You have the right to determine what is done to your body.

Caring for people with dementia

In some circumstances, a patient’s behaviour may become challenging or difficult due to the symptoms of their condition.

What you should tell us

What to tell us before or during your stay in hospital, such as your allergies, cultural needs, interpreter requirements, and who we should contact about your care.

Your rights and responsibilities

The RMH aims to provide the best possible health services and care for you. You need to understand your rights and responsibilities while attending the health service.

No smoking

Smoking and vaping is not permitted on the grounds of, and within 4 metres of any Victorian hospital and registered community health centres.

Hotels, motels and apartments

Do you need to stay at a hotel, motel or apartment while a loved one is in hospital or while you are receiving treatment?

Aggressive and violent behaviour

We are committed to providing the best possible care to our patients and consumers. To do this, we need to ensure the safety of the people who provide that care.

Your medication

When you come to hospital, bring your medication with you, including non-prescription or complementary therapy medicines.

Clothing and footwear

We advise wearing comfortable clothes if you are coming into hospital for an appointment or overnight.

What you need to bring

Not sure what to bring with you? We can help you.

RMH@Home

Our RMH@Home service provides hospital-level care for patients in their home environment.

Specialist Clinics (Outpatients)

How we process a referral from your doctor for our specialist (outpatient) services, how you receive follow-up appointments, and where you can find your appointment details or change or cancel your appointment.

Modifying your home

We can help you work out how to modify your home so you can get around more easily.