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Involving you in decisions about your care

We aim to involve patients in decisions about their care.

Identification bands

We ask patients to wear identification bands so you can be easily identified and we can ensure you receive the right treatment and care.

Consent to treatment

You have the right to determine what is done to your body.

Caring for people with dementia

In some circumstances, a patient’s behaviour may become challenging or difficult due to the symptoms of their condition.

My contact people

Who do you want us to contact about your progress and condition?

I need an interpreter

Interpreters can help you by phone or in person.

I have allergies

You should inform staff of any allergies you may have to antibiotics, medications or types of food as soon as possible, before you are admitted to hospital.

What you should tell us

We need to know some things about you to make sure we can keep you safe and comfortable while you are in our care.

Your rights and responsibilities

The RMH aims to provide the best possible health services and care for you. You need to understand your rights and responsibilities while attending the health service.

No smoking

Smoking and vaping is not permitted on the grounds of, and within 4 metres of any Victorian hospital and registered community health centres.

Hotels, motels and apartments

Do you need to stay at a hotel, motel or apartment while a loved one is in hospital or while you are receiving treatment?

Aggressive and violent behaviour

We are committed to providing the best possible care to our patients and consumers. To do this, we need to ensure the safety of the people who provide that care.

Your medication

When you come to hospital, bring your medication with you, including non-prescription or complementary therapy medicines.

Clothing and footwear

We advise wearing comfortable clothes if you are coming into hospital for an appointment or overnight.

What you need to bring

Not sure what to bring with you? We can help you.

RMH@Home

Our RMH@Home service provides hospital-level care for patients in their home environment.

Specialist Clinics (Outpatients)

Sometimes people need to attend a specialist clinic for a check-up, specialist treatment or ongoing care at the hospital.

Modifying your home

We can help you work out how to modify your home so you can get around more easily.

Ongoing care

We work with you and your family or carers to set goals for what you want to achieve from your stay in hospital.

You said. We did.

When you take the time to give us feedback, its important that we share the actions we have taken in response to that feedback.